Service 1st Federal Credit Union (“Service 1st”) is a $690 million credit union based in Danville, PA. Founded in 1975, it has now opened branches that serve residents throughout central Pennsylvania.

Over its nearly 50 years in business, Service 1st has always sought new ways to pursue excellence.

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1st community federal credit union redboard case study

1st Community Federal Credit Union (1CFCU) is an $385 million credit union headquartered in San Angelo, Texas.

Like other credit unions across the country, 1CFCU became aware of inefficiencies and accountability issues in their audit process that—at least in the area of findings remediation—were problematic, on a couple of fronts.

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This is the 5th blog in a series about Artificial Intelligence (AI) in the context of credit union risk and compliance. This series is designed to provide auditors and compliance professionals with a clear understanding of how AI can be applied and managed within their operations.

Artificial Intelligence (AI) is making its debut in just about every industry. Many credit unions have been using AI-powered technologies for years, such as for loan decisioning and cybersecurity.

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The best credit union audit and compliance conferences 2024

Audit and risk management are crucial to the success—and survival—of credit unions.

credit union AI risk 3 lines of defense

This is the 4th blog in a series about Artificial Intelligence (AI) in the context of credit union risk and compliance. This series is designed to provide auditors and compliance professionals with a clear understanding of how AI can be applied and managed within their operations.

When you’re protecting something important, you want to defend it well. The Institute for Internal Auditors developed a model that recommends 3 lines of defense:

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credit union AI assurance model and risk assessment

This is the 3rd blog in a series about Artificial Intelligence (AI) in the context of credit union risk and compliance. This series is designed to provide auditors and compliance professionals with a clear understanding of how AI can be applied and managed within their operations.

Currently, there isn’t a wealth of regulatory guidance around AI. Furthermore, all credit unions will conduct their own AI risk assessments. AI truly is the wild west—the big frontier—when it comes to new credit union technology and best practices.

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onpath federal credit union case study

OnPath Federal Credit Union is a $625 million credit union based in Louisiana. As OnPath grew, its senior leadership recognized that audit and remediation inefficiencies were causing very real bottlenecks that stunted the credit union’s potential for continued growth.

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credit union ai risks

This is the 2nd blog in a series about Artificial Intelligence (AI) in the context of credit union risk and compliance. This series is designed to provide auditors and compliance professionals with a clear understanding of how AI can be applied and managed within their operations.

In many cases, leadership sets the parameters of AI use at each credit union. Leadership may set policy for AI use in major “offense” or “defense” solutions:

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credit union ai audit risk and compliance

This is the 1st blog in a series about Artificial Intelligence (AI) in the context of credit union risk and compliance. This series is designed to provide auditors and compliance professionals with a clear understanding of how AI can be applied and managed within their operations.

What do you think of when someone suggests using AI at your credit union? What role do you see AI playing?

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credit union audit boeing 737 max

In 2019, Boeing executives announced a plan to eliminate up to 900 quality control inspection jobs. Several years and two high-profile equipment failures later, Boeing is reversing course.

Credit union auditors can find a few takeaways from Boeing’s dramatic reversal.

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